"Hi Kevin, I’ve been thinking about you lately with all the melting snow. I’m sure that you hear all the bad news, but I am writing with GREAT news! After 4 different roofers and tens of thousands of dollars spent, I think the pitched roof in our family room is FIXED. The snow has melted a lot and we haven’t had one drop of moisture (knocking on wood that this doesn’t jinx me J). I’m just thrilled that the problem is finally fixed and very grateful to you and your team for having the expertise and craftsmanship to fix this 16 year problem for us."